they are just amazing
The pictures arrived yesterday and they are just amazing - thank you so much for rushing the order and doing such a great job!
Kareen, | Merry Christmas
Just wanted to drop a quick message about how happy I am about the quality of the product I received and also the incredible service. I had originally ordered a product I later realized wasn't what I wanted so I had phoned and the clear communication and prompt help allowed the proper changes be made. To top it off, I received the items ahead of schedule and put a huge smile on my face. Will be back to order more and obviously will recommend this site to everyone!
Thanks and Merry Christmas to everyone at KeenArt :)
Kris, | SOOOOO LOVELY!!!!
Thank you so much! The canvas is SOOOOO LOVELY!!!! I will definitely be referring business to you.
Ash, | Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal |
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