Excellent service
I am very grateful for your time...Excellent service...Something that is sorely lacking in todays business world.
Derrick, Vancouver | Amazing staff
The staff and service at Vancouver On Canvas was amazing. They took the time to review the photo I submitted and let me know the resolution wouldn\'t work for the size print I wanted. They offered solutions and were very accommodating with changes to the order.
Kelsea Bloxam, Vancouver | Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | excellent Plaque!
Just recently had a plaque mount done by your company. the print was excellent! This is the second plaque mount, that i have done.
Tesen, Calgary |
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