SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | what a frame...
Thank you for the lovely frame. It's perfect!
Hamid, | the Hummingbird eggs...
Thank you! We love it. Thought you might like to know the Hummingbird eggs in the nest have now hatched! I keep thinking of new projects using your products.
Soosan, | in good order...
I have received my prints in good order. Thanks so much for your prompt service. I really appreciate it! I would not hesitate to recommend your service to my friends.
Thanks again.
Nancy, Toronto |
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