Well done
Just wanted to pass on a big thanks for shipping the products I purchased from you. It was shipped promptly, packaged well and exactly what I ordered.
The quality looks excellent and I'm sure I will order more supplies from you real soon. I will also pass along your website to my artist friends.
Thanks again and have a great day!
Hans, Seattle | frustrated...
I am extremely frustrated that I ordered my canvas from you last Tuesday morning and was told it would arrive 3-4 days later. Little did I know that it wouldn\'t even be sent out until a week later. By the time I should have received my canvas, it hadn\'t even been sent out. Not a peep from you guys. Not an explanation. Not an apology. Not even a heads up. Needless to say, I am frustrated. If you are running behind, let people know that are depending on your product. I had to call and inquire about the status of my order since there was no tracking number online and it had already been over a week (clearly there was no number because it hadn\'t even been sent yet) to be told, \"I don\'t know what to tell you. You should hopefully get it by Friday.\" Not even an apology or better explanation. I was depending on you guys for a deadline. That is all thrown out the window.
KEENART: We shipped the artist canvas four days after we received the order, and the free shipping took 3 days, unfortunately for an important order like this the Customer didn\'t ask for rush services or express shipping, we are really sorry for any inconvenience this may have caused. Please for next order remind us the deadline in order note section.
Robin C., San Francisco, CA | prompt and kind service...
I received prints on time and I am ready to show now. Color shows better than I expected and thank you for your prompt and kind service.
Thank you!
Jiyoun, New York |
I ordered 2 canvas wraps of my dog. One of her in sunglasses and another of her paw (close up). Both turned out incredible! And it only took a week or so for delivery. Have had lots of compliments on them. Great job!
Tanya, Medicine Hat |
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