Deeply dissatisfied.
Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | WOW custom picture frame
I received my picture frame today and I just wanted to say I'm very pleased with the quality! You do very great work :). I will definitely use you in the future for all my framing needs.
Hazel, | She is thrilled!
Thank you, she received it today….and is thrilled! Thanks for your great work & service!
Cyni, Vancouver | very pleased
The metal frames order arrived yesterday, and I am very pleased with the speed of delivery and the quality of the frames. The packaging was excellent too.
Bezen Khaan, Toronto |
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