I just received my order for custom sized stretched canvas and I am greatly impressed with the speed in which this order was handled. They are exactly what I was looking for. I have ordered from this company on other occasions and have always been most pleased with the products. Thank you!
Judy S., | WOW CSR
Your company has done it again! The results were amazing better that I could ever expect. The customer service is miles above any other company.
Thanks Again
Bonnie Kuhr, Novato | Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Thx for 25% Artist's discount
I wanted to thank Diana for her help in leading me through the characteristics of the frames and the ordering process yesterday. I was very happy to be offered a 25% Artist's discount.
Jeff, |
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