THANK YOU
just a note to say THANK YOU for all the beautiful frames. Your company’s work is outstanding and the frames really make my pictures “pop”. So easy to order and pay on-line, and dimensions are accurate to the mm. on speedy delivery. I’m so impressed with your company and your products. Thank you – will be back again and again.
Dan, Calgary | patient and helpful CSR
I recently worked with Diana to have a word cloud created and it was my first ever experience at this. Diana was very patient and helpful and came through with a truly great result. She was very resourceful and helped me get to a great word cloud
Glenn C., Montgomery | Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Great job!
Just received it. It looks great!!!
Hannoz, |
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