Thank you Kate!
I ordered a photo of my daughters edited in to Pop art and I am thrilled with the results. I must add that the person I was dealing with (Kathleen) was so patient and accommodating that I tried to look up her last name through your company website so I could send a personal thank you note to your office in Vancouver. Her demeanor was fantastic, despite my numerous requests for changes/additions, and the final result was a exactly what I had in mind. My order was shipped out today and I can\'t wait to see it. Thank you!
Cynthia Tormann, Kingston, Ontario |
I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge | Not Happy
I recently ordered what I thought was a rustic walnut frame for some art. Expecting actual walnut as described but what was in fact pine or some other cheap wood painted brown distressed and cheap looking. Not at all happy
John A., | It was a hit!
Received the canvas - my parents loved it! It was a hit! Thank you for the prompt delivery, I received the canvas on Tuesday.
Thanks again, Regards
Chris, Ottawa |
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