production quality
Personal service, excellent communication, Diana enthusiastic to help, and the production quality was outstanding (as well as timely)
Marten, Whitehorse | prompt delivery
Thank you for the prompt delivery of the art work that we ordered. It arrived ahead of your anticipated delivery date , very well packaged , and in good condition.
Alan, | plauqe mounts
Just received my pictures. So pleased with the way they turned out!! Exceeded my expectations. I will definitely be ordering more...also thanks for getting them to me on time.
Jejoo, | Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal |
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