Deeply dissatisfied.
Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | Better than expected...
The product turned out better than expected. I am very satisfied and will have more pictures done in the future. I highly recommend it to others.
Jerry Dhaliwal, South Surrey | exceeded my expectations
Received the aluminum printing and found that it exceeded my expectations. Process and delivery was quick, print was well-protected for shipping and the finished print looks amazing on the wall. I look forward to this service again!
Ian M., | The service was good but...
The canvas was good but there was no note delivered with it as I had requested. The receiver did not know who it was from. Otherwise the service was good.
Nuala Hardiman, Sydney,Australia |
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