Deeply dissatisfied.
Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | Happy Customer
Thanks very much Diana. Received the above two orders, have checked everything over and all is in perfect order. These prints are selling like hotcakes. The show is almost over, but we will continue to carry some images in the gallery and create new ones for next season.
Sisali, New York | A very satisfied customer
I’ve been very happy with Keen Art Media. I’ve been using the company for my professional prints on both photographic paper and canvas for almost a year. Although I’ve tried using other print companies I continue to return to Keen Art Media for many reasons:
As a professional photographer, my computer monitor is color calibrated and Keen Art Media has printed my photos to the color seen on my monitor so I always know my prints will look the way I want.
I also like the variety of paper and sizes that Keen Art Media provides, and I’m thrilled with the variations of siding that I can choose from for my stretched canvas.
The prices are competitive, the shipping is fast and well packaged, and the website is very easy to use with many options to choose from.
The variety, accuracy and prices keep me coming back to Keen Art Media.
I’m a very satisfied customer!
Shirley in Calgary, Alberta
Cynthia, Calgary | I love them
Thanks so much for all your help. Rec'd the pictures and I love them
Betty, Calgary |
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