Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal |
Thank you very much for sending the second canvas.
It is much sturdier than the first.
I appreciate your kindness.
Tesna, | amazing quality
Thank you for the timely delivery, amazing quality, and including a tube parcel.
Great appreciated and happy Tuesday, Ss
Ss, | absolutely thrilled
I just received my order and I'm absolutely thrilled with the results! Thank you so very much.
Cathy C.
Cathy, Ottawa |
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