a quick note Just wanted to drop you a quick note - the floater frames arrived and they are just perfect!
Thank you so much for re-doing them!
Think you all might have added some extra packaging around them in the box - that seemed to be extra great too as they were really well cushioned.
Thanks again, am really happy - they're the perfect finish to my art!
Benz, Alabama | unbelievable quick! I just wanted to tell you how thrilled I am with my first frame order from you. The service was unbelievable quick! The frames are beautiful and impeccably cut. Thank you so much! I'll definitely be ordering more in the future.
Regards,
Julia
Julia, Calgary | Best CSR Ever Wow! That was quick. I am happy with the CSR. Looking forward to seeing the finished pieces.
Thanks,
Ana, Calgary | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal |