Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Thanks so much!
Just received my order.
The photo I sent in was one of my wife and myself on a beautiful beach on Vancouver Island.
We are very pleased with the final product, shipping was fast,
packaging very professional, even came with all the hardware to hang immediately.
Looking forward to my next order with VOC.
Thanks so much.
Jeff and Yasmin Ilutowicz.
Jeff ilutowicz, Sooke B.C. | How pleased I am..
I received my order and I just wanted to send a note and tell you how pleased I am with it! It is gorgeous- it turned out WAY better than I expected! I am so sorry for the earlier miscommunication we had, and if you would have me as a customer I would definitely use your services again in the future.
Thank you so much. I can't tell you how happy I am with the finished product!
Marry, Vancouver | WOW custom picture frame
I received my picture frame today and I just wanted to say I'm very pleased with the quality! You do very great work :). I will definitely use you in the future for all my framing needs.
Hazel, |
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