Happy again...
Received. Thank you for the beautifully printed prints!
Bernardo, | Thank-you
Thank-you. I am very pleased with the fine job you did.
Jonathan Craven, Gatineau | Deeply dissatisfied.
Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | It is really wonderful...
I think the work you have done for me is really wonderful, thank you very much. I have just received 4 canvases ordered last week. They are all great except the 8x10 of the ship in the water. There is a white speck right on the boat on the right side which has probably stuck on it when the finish went on I think. Also there is a slight dent on the canvas on the right side. I may have to get you to redo it. It is an order to send to Australia, to a gallery in Sydney. Will call you, but otherwise you are fantastic artisans.
thanks,
Barbi G., Surrey, BC Canada |
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