THX
My Aunt has just rung me in the UK to say how harry she is with the canvas you did for me and sent on to her,Thanks for the excellent service. (Picture was of her dog taken by me when I was on holiday with her in Vancouver)
Chris Robinson, Shaftesbury,Dorset,UK. |
SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, |
Hello, I just wanted to reach out again to thank you for everything. My client received their prints and I had a chance to tour their offices today to see them mounted on the wall. They look spectacular! Thank you for answering all my questions and for your help with everything through this process. I'll have another large order coming soon and I will absolutely be doing business with you again!
Tony, | WOW CSR
Your company has done it again! The results were amazing better that I could ever expect. The customer service is miles above any other company.
Thanks Again
Bonnie Kuhr, Novato |
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