SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | VERY PLEASED
Just received my 2 prints & VERY PLEASED with the results. I allowed you folks to use your judgement on the canvas print & happy with the outcome. The picking of the orders a little confusing for the metal print, but 1st time so a little of this my bad. Excited to do more work with you folks & bring my photos to life!
Thank You
Jason P., | It looks GREAT!
I just wanted to drop a quick note regarding my order. Aside from the postal service being slow (3 days), I would like to express my satisfaction in dealing with your company. I just received my picture yesterday and it looks GREAT!
Thanks again
Marnie, | THANK YOU!!!
I received the frames the other day! I've been so busy shipping work that I not just have a chance to be in contact with you. I haven't had a chance to look at the other frames - hopefully in the next couple days.
The piece looks fantastic in the frame (photo attached)
Many thanks again and look forward to ordering from you all again for my frame needs
Trixie, |
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