Wow! I just received the print that you had you create of my original painting. I'm thrilled. Thank you so much. You have done a wonderful job with it.
Terren, | You have a returning customer! Thank you for such great customer service. I really appreciate all that you did to get me my frames in time for my art show this weekend. You have a returning customer. Thank you
Tennille A., | Quality Giclee The 40x40 Giclee arrived by Fedex today; it's in good condition and looks great. Many thanks for helping make this possible. Best regards,
Peter, Toronto | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal |