Best wishes
Just to let you know that we received the three canvases on Monday.
Thank you doing an excellent job. My wife and I are very pleased with the results.
Best wishes,
Shaaram, New York |
I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., |
Good afternoon KeenArt Team,
We received our product today and we are very happy with the product. Thank you so much for your effort.
Thanks so much for your effort! Five stars!
Roberto J., | very pleased with the results but...
I have received my canvas art picture from your studio and I am very pleased with the results. The print was meant as a Christmas gift for my wife, but she was the one who found the fedex package and to my dismay, your company had taped an invoice sheet to the OUTSIDE of the shipping box with a description of the item and a thumbnail picture of the print. So much for surprises. :(
I liked the quality of the work and will be ordering again - also as a gift. I would recommend that you revisit your invoice slip policies to avoid this type of customer frustration in the future.
Best regards,
Andrew
Andrew R., Seattle |
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