I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | I received the prints in perfect condition - exceptional quality!
Thank you so much,
MJ, | WOW CSR Your company has done it again! The results were amazing better that I could ever expect. The customer service is miles above any other company.
Thanks Again
Bonnie Kuhr, Novato | I worked closely with Kathleen from KeenART Media (NYGiclee.com) & she was fantastic. Quick to follow up and followed through! Thank you so much for your help.
Helen J, Wall Street NYC |