it's absolutely fantastic!! today i received my canvas made from a 20 year old picture of my husbands mom,dad.aunts and uncles who have now passed on !! I thought it would make a great x-mas present for him and it\'s absolutely fantastic!! Cynthia did an awesome job at making my picture work my husband is going to LOVE this.
karen court, edmonton | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | I just wanted to let you know the replacement print arrived and it is perfect, thank you very much.
I have a large order of the same format I will be placing soon and am so glad to be ordering from your shop.
Tanya, | great service... Thank you so much for such great service. Your frames always arrive surprisingly quickly and are beautifully made. Great customer service too, thanks!
Judy M., |