Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | couldn't be happier
They did everything I could have asked for. They spent the time to help me figure out which photo\'s had enough resolution to print on the large size I wanted and which photos would work for which sizes. They were honest with me if they thought a picture would not look good. My canvas were at my door in one, in 6 business days. They were packaged very well to ensure there was no damage. I couldn\'t be happier with my experience and the product they produced. I would use them again without a doubt and would recommend them for anyone wanting to get a canvas print.
Katie, Edmonton | I'm very happy!
I've been really happy with the results, and have had several friends ask me to pass along your website information for them to do similar projects.
Raquel, Vancouver | We love how the pictures...
We just received our order from Calgary on Canvas and we love how the pictures turned out! The print quality was excellent and it all came very quickly. Now that we've seen them we'll be ordering more.
Jacqui, Calgary |
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