Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | you guys rock!
I just received my prints and you guys rock!
You guys did such and amazing job you captured everything I wanted for the print!
John, Surrey | How fabulous you are!!
Thanks for your Great service!! I will certainly be doing business with
you in the future as well as telling all my friends how fabulous you are!!
Julia, Seattle | THNAKS!
I just wanted to let you know that we received the picture yesterday and it looks great. Thank you so much for your help with this matter.
Thank you again! We are so relieved to finally have the picture!
Regards,
Susan
Susan, |
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