SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | It's gorgeous...
I'm very happy with your service. I thought your website shopping was well set up, and the delivery was great. But the best part is the piece of art I now have in our apartment. It's gorgeous. Thanks so much, and I would highly recommend you to anyone.
katie schaitel, Squamish | No instructions
I am so happy with the 3 picture frames I ordered. I was a little leery because I measured myself and ordered online so I wasn’t sure if everything would work out OK but it was excellent! The only thing that I found was it did not include instructions on how to use all the mounting brackets that it came with and how to properly attach it to the picture frame.
Heidi, | how thrilled I am...
I just wanted to let you know how thrilled I am with my order. It looks fabulous and I can't believe how quickly it arrived. Thank you so much for a wonderful job - and all of your patience and help when I was ordering! I'm looking for the next project I want printed!
Sincerely,JL
JL, Calgary |
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