I ordered a 36 x 36 canvas print of a photo I took in Tofino at Chesterman beach. Within a few hours - I had an email from Cynthia advising the resolution wasn\'t good enough to see if I had another file, to offer alternatives if not. I ended up switching to a better photo.
J. Collins, Vancouver | well done!
Thank you and well done! The liner fits perfectly into my frame.
Also your joints are excellent and everything looks very nice.
Joyce, | very pleased with the results but...
I have received my canvas art picture from your studio and I am very pleased with the results. The print was meant as a Christmas gift for my wife, but she was the one who found the fedex package and to my dismay, your company had taped an invoice sheet to the OUTSIDE of the shipping box with a description of the item and a thumbnail picture of the print. So much for surprises. :(
I liked the quality of the work and will be ordering again - also as a gift. I would recommend that you revisit your invoice slip policies to avoid this type of customer frustration in the future.
Best regards,
Andrew
Andrew R., Seattle | gratitude
Dear KeenART,
I want to express my heartfelt gratitude for your prompt and attentive service regarding our order. We truly appreciate the effort you put into ensuring everything was ready in time.
With the event tomorrow, we’re excited to present these gifts to all the employees who contributed. Your support has made a meaningful difference.
Thank you once again!
Sabad, |
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