Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal |
Hello! I can’t thank you enough!!
Your flexibility and generous discount is greatly appreciated! Colors and finish were amazing.
Ardeh, | Beautiful
My frame arrived today, ahead of time. Have it up on the wall. Beautiful.
Jamal, Ottawa | absolutely beautiful
KeenArt Media was very helpful with my pre-print questions and helped me optimize my art as best as possible to achieve the best result. I ordered a canvas print which came out spectacularly. The colours were well replicated, the canvas material was rich and thick and the overall service was excellent. As a creative professional, I recommend KeenArt for large scale prints and their canvas option is absolutely beautiful.
Alex, Vancouver |
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