Thank you so much for delivering my frames on such short notice. They arrived the day before I leave for an exhibition. all the best, Sue K
Sue K., | It's beautiful!
I just received my canvas print today. It's beautiful! You did a wonderful job. thanks so much
Carol, Austin | good work!
The picture was wonderful it arrived in perfect condition. only problem was when I checked the waybill with greyhound, it stated that it could not be found. Gave me some concern there might be a problem. Turned out there was no problem, just an error on tracking. Thanks for the good work!
Bob Sanders, Vancouver | Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal |
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