Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | The piece looks great...
Thank you so much. The piece looks great. You did such a professional job on the gallery wrap. Really great job. I\'m very pleased with your work.
Raya, |
many thanks for once again seamless predicable great service and product. order
gary f., | THANK YOU!
Just a brief note to let you know I sold two of the large Face-mount pieces. Both have been installed for the clients - and they are very happy.
In the interim, I hope you and all of the folks at Canada on Canvas have a great holiday season.
Mounsef, |
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