Excellent Service! Excellent Service!
I am so pleased with the entire experience.
My order was received much quicker than I could have imagined and the product was
beautiful.
This was my first purchase with Edmonton of Canvas, but certainly not my last. agree=on
Brian Hollett, Edmonton | SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | excellent quaility print excellent quality print and have ordered another recently. I was contacted to pick up my print and was never asked if I would like to have the free shipping considering that they are moving further from Vancouver core this would of been much more convenient for me.
Darren Thompson, vancouver | frame received I received the frame, and this time it is just right in every way. A very snug fit, but it fits, and it looks great. So thank you very much. I'm very happy with it.
Sonbol, |