All the best!
Dear Diana,
I MUST write this and commend your company for an excellent experience I just had with you. I bought a painting from an artist in the UK not knowing that it would be un-stretched from it's original frame and shipped to me simply rolled up in a tube. I'd never heard of such in all the paintings I've purchased over the years. After calling and visiting several companies that might re-stretch it near me, no one would touch it because it had been stretched and wouldn't take the responsibility. I believe Artfinder, whom I purchased it through, found your company in BC, some 2000 plus miles away from Ohio.
I then called you direct, and you immediately welcomed the challenge, quoted me a very fair price, arranged the entire project for me in minutes. I shipped it to you, you re-stretched my painting perfectly. There is no way you can tell it has been reworked. Plus, you carefully put black tape completely around the back frame, and installed screws and a hanging wire, along with pads at the bottom for protection. All I might add were a surprise and very welcomed. You then wrapped it in a custom made box with proper banding, and shipped it back to me in a very short amount of time. Another surprise was FedEx shipping was only $19.00. All I had to do is unwrap it, put a nail in the wall and hang and begin enjoying it.... FINALLY! I struggled with this prior to discovering Keen Art Media for far too many hours.
I want to personally thank you for your service, expertise, and professionalism in making this crazy ordeal come to such a wonderful, (and peaceful), happy ending. Wishing you and your fine company continued success. I will use and recommend you at any time of need.
All the best!
Randall
, | Great job
My husband picked up the frame for me today. Great job, thanks!
Thanks as well for Diana's call to tell me the frame was at fedex Location.
Fedex sent me an automated call as well, both Thursday and Friday mornings.
Great service, thank you,
Anna
Anahita, | You did a fantastic job!
I received my 2 canvas prints this week and I love them! You did a fantastic job! It was really quick and seamless and I really appreciated how you suggested the size that would work best, based off my initial order. I will recommend you anytime!
Jennifer Turner, Calgary | Thx!
Got my frame. It is perfect. I would like to say Thank-You for putting up with me. If ever I need more frames, I will stop by, hopefully things will be simpler next time ;).
Thanks again,
Pascal, |
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