impressed with plaque mounting quality
I just received my order this morning and am very impressed with the quality of your work. Thanks very much. We'll be using your services again.
Bagha, Funcouver | excellent CSR
I had an excellent customer experience. I had some concerns and they were readily addressed and the final product is exactly what I wanted.
ML, Calgary |
SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | THANK YOU!!!
I received the frames the other day! I've been so busy shipping work that I not just have a chance to be in contact with you. I haven't had a chance to look at the other frames - hopefully in the next couple days.
The piece looks fantastic in the frame (photo attached)
Many thanks again and look forward to ordering from you all again for my frame needs
Trixie, |
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