Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | So so very pleased
I just received my huge order and I am so so very pleased with how incredible the images turned out! You guys and gals do great work. Thank you.
Molly, |
I have dealt with Vancouver On Canvas many times now and every time I have been completely satisfied with my order. I will continue to use Vancouver On Canvas in the future.
George G., |
Thank you for exceeding expectations! Delivery was ahead of schedule …on a rush already. Quality looks good, packaging had everything rigid in the needed spots. Look forward to placing more orders
Steve B., |
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