I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Excellent quality, but...
LOVE the items I ordered. Excellent quality and just what I expected.... but.....
one of the two frames originally came in the wrong size to had to be resent....then that frame arrived damaged....so am hoping third time is perfect.
I will be using your services again. Someone was obviously having a bad day. agree=on
Heather Hall, Battleford | great help by phone
My experience has been very good, I received great help by phone and my art supplies arrived very quickly. Good job.
Alan A., Westshore |
Easy to use although shipping was a little more expensive.
Richard F., |
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