Merry Christmas
Just wanted to drop a quick message about how happy I am about the quality of the product I received and also the incredible service. I had originally ordered a product I later realized wasn't what I wanted so I had phoned and the clear communication and prompt help allowed the proper changes be made. To top it off, I received the items ahead of schedule and put a huge smile on my face. Will be back to order more and obviously will recommend this site to everyone!
Thanks and Merry Christmas to everyone at KeenArt :)
Kris, | better than I expected
I am very impressed with the quick service! I ordered a photo on canvas, and it\'s gorgeous - better than I expected. It took less than a week from the time I uploaded the photo til it was hanging on my wall.
I would definitely recommend this site to others!
Teri Johnson, Nelson |
SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | Nice picture frames
The frames you built for me look great. There was one issue with one corner missing 3 of 4 screws. As you included extra screws I was able to fix that. I appreciated that the order included all the hardware needed to complete the mounting. The paintings look great.
Jaafer, |
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