great service...
Thank you so much for such great service. Your frames always arrive surprisingly quickly and are beautifully made. Great customer service too, thanks!
Judy M., | Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | I’ll be recommending
Just wanted to drop you a line and tell you how happy I am with the canvas you made.
I’ll be recommending your company to my friends! I hope to work with your company again in the future.
Mashang, | I'm blown away
I just received my Resin Coating On Canvas - and I'm blown away at how good it looks! The quality really exceeded my expectations.
Thank you so much.
Sincerely,
Jacki, Toronto |
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