I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Quick service
Quick service but yet to review the print.
Terry Torwart, Winnipeg | It looks great!
I just received my package today. It looks great! thank you very much for all your help and expertise. I'll be sure to let people know about the great work that you do and excellent service you provided.
Rachel, Calgary | Custom-cut Gatorboard
The shipment arrived in one piece (btw- excellent packing) last night. Given the shipping mess this year that is pretty decent timing.
My order was for what I saw as your longest Gatorfoam Board pieces at 36”
I’m going to leave very positive feedback for you. I tried to reach any number of art material suppliers in Souther Ontario and they either didn’t reply or expressed no interest in an order. So, bravo to you guys!
Happy Holidays to the team,
JJ, |
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