I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Finally! I hope you are doing well!
I received the latest replacement frame on Friday and was able to open it yesterday.
It looks perfect!
Thank you very much for your help, and your persistence in making sure it was finally received in good order.
Have a wonderful week!
David, | I absolutely love it. I ordered a collage on canvas received the shipment this week. I absolutely love it. Design is very creative the assistance I received throughout the process was attentive helpful. Would definitely recommend using this service!
Lori, Calgary | Just wanted to say thanks and great job!....picture looks amazing!
Roheih, |